Twittah, Plz: The Power of the Twitter Community

I have a pretty strict policy when it comes to followers on Twitter. I’d much rather have a low follower count than let spammers perpetuate their practices. If they have no content but a bunch of tweets with the same link, I unhesitatingly block them.

The magical thing about Twitter is that if enough users block an account or notify Twitter that they’re being spammed, the account in question gets suspended.

A lot of times, though, what appears to be a spammer is a well-intentioned user who is so new, that he or she doesn’t understand how the community works and whose only crime is the desire to have their site visited.

This was the case with @lollydaskal. I saw her multiple tweets with the same link in her stream and was about to hit block when I saw her newest one: “new at twitter ….not sure i am doing it right.” I shot her a direct message. “Send me your e-mail address and I’ll help you.”

She did. In the next few minutes, I threw together as many resources and thoughts about how to get a business started on Twitter (her objective) as I could think of and shot her an e-mail.

One of the most important things about using Twitter for business is learning to step out of the old marketing model where you just throw out information about your product into the masses. In today’s world of social media, the relationship between a company and consumers is no longer a one-stop information destination. Web 2.0 is all about the conversation and building a community.

I linked some classics: Chris Brogan’s Twitter for Business, Ogilvy’s Best Practices and Warren Whitlock and Deborah Micek’s Twitter Handbook.

Since she reached out to the community for suggestions on improving her approach on Halloween, @lollydaskal’s gathered a following of 232 people and I am glad to count myself among them.


TWITTER FOR DUMMIES

I remember thinking at the time how wonderful it would be to have all the how-tos in a single place, a catch-basin of quick, easy-to-digest information about how to make the best of Twitter, whether you’re a business or a casual user.

So today, when Laura Fitton, head of Pistachio Consulting, announced she’d signed a contract to write Twitter for Dummies, I was thrilled. Like everything related to the micro-blogging platform, this is a community project. Fitton’s already invited her 8,494 followers to contribute their ideas.

Equally exciting is the recent launch of Twitip by Darren Rowse, of ProBlogger fame.

“TwiTip is about capturing some of the lessons that I’ve been learning about Twitter and how to use it more effectively,” Rowse writes in the blog’s about page. “It will cover Twitter Tips of all varieties including Writing for Twitter, Branding, Growing a Following, Corporate Tweeting and a lot more.”

These two are invaluable resources for the beginner—maybe even the seasoned user.

For example, one of the newer posts on Twitip, by Hugh Briss of Twitter Image, goes into detail about the importance of a Twitter background in establishing brand identity (some great examples of this are available at Mike Smith’s blog—with my friend Atherton Bartelby among them!).

It’s true that space we’re given for bios on Twitter is limited—only 160 characters!—and it’s been the practice for some time now for users to put much of their bios and contact details right on their pages by incorporating them into their background images. While many great people I follow do this, it’s not until now, reading Briss’s post on the topic, that I’ve begun to give it more serious consideration.

But it’s not all brand and business. And another recent post on Twitip touches on how to avoid making your followers feel like they’re overhearing one side of a conversation–I’m quite guilty of it and while for me Twitter is all self-expression, I don’t want to leave anyone out if I can include them in the fun.


TWITTAH PLZ: UR DOIN IT RONG

As more companies jump on the Twitter wagon, the wave of resistance from casual users grows. Not everyone is happy to see all work and no play in their Twitter streams. Just today, blogger Jay Hathaway posted about his displeasure about the wave of business users that Twitter for Dummies would bring about:

Predictably, the book on Twitter isn’t being written by someone funny or entertaining. It’s being written by someone who posts 100 times on a slow day, and talks about things like conversations and communities and branding and … I don’t know, money? This doesn’t seem sustainable to me. Marketers can market to marketers and make friends with marketers and talk about marketing all day, and it’s not particularly interesting to regular people.

So don’t read it, right? I don’t. But a whole lot of other people do, because they’re climbing on top of each other to associate themselves with the people who have the most marketers reading them, so that they can market themselves to still more marketers, and become what I can only guess is called Market King of the Market.

That’s the audience for this book. I’m sure a lot of people will buy it, and it will make some money for the publisher. Good for them! Also, possibly good for the future of Twitter as a business, so that it can continue to exist as a place where I’m allowed to have chuckles and make friends. Fair enough. It’s just sad that a lot more people will be on Twitter, working. No time for dick jokes, ladies, I can’t rest now that I’m in The Market. Got to rack up some more followers, and some of them might even have Secrets of Success!

He’s not alone in that, either. There seems to be a bit of tension between people who use Twitter to further themselves in their industry and those who use Twitter for fun. I have been told a few times by people that they like my blog and wish my tweets were a little more industry-focused: the amount of oversharing and, yes, dick jokes, just isn’t conducive to achieving their goals on Twitter.

I’m not offended–Twitter is all about pulling people around you whose ideas are useful or amusing. Tastes vary and I come with a disclaimer. Just as some choose to further their business on Twitter, some of us choose to have fun and be ourselves in explosions of 140 characters. I do have another account on Twitter (@omgomgomfg), which I, admittedly, greedily grabbed to protect my brand, and which I intend to develop as a catch-basin for more of the web stuff that interests me and many of the readers of this blog. Now and always, my Twitter stream at @avflox is where I let it all hang out.


THE RHYTHM, THE RHYME, THE CULTURE, THE TIME

Regardless of whether Twitter is play or work, it’s never too late to analyze what you’re doing and whether it fits into your goals for social networking. Could you put this magical tool to even better use?

There is always room for improvement, whether you’re looking to get your product out there or pick up a date. And with this in mind, it’s not hard to see how Twitip and even the more rudimentary Twitter for Dummies are going to be valuable resources for many.

The best part is that we can build this together. No matter what our focus, we are the Twitter culture. There is value in what we know and think and this platform allows for us to share it, to reach out to people we may never otherwise have met and connect in a mutually-beneficial way.

So here’s to growth—in terms of reach, yes, but most importantly, in terms of community.

This article was redrafted at 8:15PM MST to include Hathaway’s thoughts on Twitter for Dummies and my personal thoughts on play vs. work. Million thanks to Atherton Bartelby for pointing out the importance of its inclusion in this discussion.





FookFood: Behind Open Source Food


Broccoli Soup, by Jon YongFook, used with permission.

Open Source Food is a community entirely devoted to sharing well-illustrated recipes. The only thing more amazing than the recipes people share on there is the quality of the photographs users take of their creations.

Tonight, as I threw together a snack at 3:00AM, I cross-examined Open Source Food’s creator, the web developer, mastermind and ladies’ man Jon YongFook.

How and when did you come up with the idea for Open Source Food (OSF)?

Well, the basic idea was to make a recipe site that had pics for each recipe. I don’t know about you, but it drives me nuts browsing recipe sites where all you see is text. Ever bought a recipe book that had no pictures? Exactly! That’s all I wanted OSF to be–a place where you could get recipes and actually see the finished product of the recipe too, for every recipe on the site.

Had you been part of any food communities on the web before you launched OSF?

No. Funnily enough my interest in food came about quite suddenly, about 3 years ago. I never really cooked much before that, and never really watched cooking shows and what have you. Then one day bam, I was obsessed with cooking, my shelves are full of cookbooks and if I’m not watching Iron Chef or Gordon Ramsay on TV, I’m in the kitchen making something to eat. So very quickly after I found this interest in food, I started to think about making OSF, so I didn’t even have much time to get involved with other online food communities before I was coding away on the site.

How many people use OSF today and how many recipes are there?

OSF does over half a million page views per month and is home to over 3,000 recipes, each with a pic.

Some users have the word pro next to their names–how do you go pro on OSF? What features does being pro involve if any?

If your recipes receive a certain number of votes, you go pro. Being pro allows other users to find your recipes easier, since you have the option to filter by pro and non-pro users when doing recipe searches. It’s basically a quality assurance badge–if the recipe is by a pro user you know it’s going to be a good one.

Is OSF now anything like you imagined it would be?

I think it has worked out nicely as a pet project, yes.

The OSF2 launch earlier this year brought many great changes for users–has the site reached perfection or do you see more changes in the horizon?

It will change and improve. It’s not perfect in any way, yet. I want to encourage more interaction between users and have a few ideas for new features. It’s just finding the time, of course.

What are some of the biggest challenges you have encountered?

Nothing huge. One challenge was re-building the site from scratch for OSF2. The original version of OSF was built very messily. At the start of this year I rewrote the whole thing using an MVC framework called CodeIgniter. This helped standardize my coding conventions a little bit and just makes maintaining the code and rolling out new features way easier. I use CodeIgniter for everything now.

Twitter is known for its Tweet-Ups. Has OSF seen an equivalent where users get together to mingle and perhaps try out recipes?

That would be cool, but no I don’t think people have done that. This is what I mean about trying to encourage more interaction between users–I should figure out some features that would facilitate people meeting up for a cooking party.

Where do your recipes come from? Do you make them up as you go along or plan carefully?

Most of them are just kind of slung together. I’m not much of a planner when it comes to cooking. I’m not really much of a planner when it comes to anything, actually. My usual MO is to have a very clearly defined goal and then do whatever needs to be done to achieve that goal, with less planning and more of a trial / error approach.

What’s your favorite recipe and where did you learn it?

I think the broccoli soup recipe is one of my favorites. I learned it from Gordon Ramsay, who made it on one of his shows (it’s also in one of his books). I added the mushrooms, though. I just think it’s amazingly pure–the ingredients are pretty much just broccoli and water. Anyone can cook this and it looks stunning when you serve it. Tastes delicious, too.

Are you messy in the kitchen or do you clean as you prepare?

I’m very messy. If you took a snapshot of my apartment at any given moment in time, the kitchen would be the place I’d be most embarrassed about. It always looks like a bomb just went off.

You wrote a hilarious post once where you debated which dish would lead to a sexy time–what’s your most popular dish with the ladies?

I think the best dishes to cook for a lady are ones where she can join in a little in the preparation. I’ve never been on a date with a guy but I can imagine it would be incredibly awkward just sitting on the sofa twiddling my thumbs whilst the guy is frantically cooking in the kitchen. It just seems kind of false and disingenuous in a way, like I want you to sit there whilst I “create”, so you’re all indebted to me by the time I serve dinner and oh, by the way, you can pay back that debt by sleeping with me. Sod that. I like my women in the kitchen with me helping out so that when we eat there is a small sense of mutual achievement rather than an underlying, awkward imbalance of power.

One dish that goes down really well is bruschetta. It’s dead simple to make together (grill bread, rub garlic, top with tomatoes, olive oil, basil and salt) and tastes delicious as long as you get good-quality ingredients. So usually I’ll just make that with the girl whilst we chat and sip wine. And to those who have never seen it, the trick where you rub the garlic on the toasted bread almost like you’re grating it, is a really good tip–one that they can take away and use long after they grow bored of you and stop responding to your e-mails.

Have you ever considered having the sex before cooking?

Yes, sometimes it is appropriate to get the sex out of the way before focusing on the real issue: what to eat for dinner.

Got any advice for the uninitiated and culinary inept?

Invest in good salt and good olive oil. Your food will instantly taste a million times better.





What’s In A Name?

In September, I did an interview with Greg Cryns, who caters to a large group of work-from-home moms in his newsletter. Afterward, he e-mailed asking how he should introduce me and mused whether it was a good idea to explain my domain name in his piece.

“I don’t want to scare them off,” he said.

It’s easy to forget that in the Judeo-Christian tradition, the acronym OMG (often translated from web lingo to mean, “oh my G-d”) is basically a direct violation of the third commandment and that the F in OMFG, the last acronym, is largely considered to stand for an expletive.

I find it interesting that in the race to save time, internet culture has largely rid itself of many unsavory words and phrases by abbreviating them and that these abbreviations have taken a life of their own. Today, I hear as many people in regular conversation saying “oh em gee,” as I hear them saying “oh my G-d,” or “oh my gosh.”

Still, for many, abbreviation or not, OMG still means “oh my G-d,” and runs counter to their belief systems and notions of propriety.


IT’S NOT YOU, HONEY, IT’S YOUR BLOG

A couple of weeks ago, I decided to try something new in terms of advertising on my site and applied to join the BlogHer Ad Network.

Their guidelines clearly state that any blog that is submitted must be “without profanity in the title and/or URL.” I’d read these before submitting but thought nothing of it–after all, I wasn’t actually cussing. Or was I?

———- Original message ———-
From: Jenny Lauck
To: AVF
Date: Tuesday, October 28, 2008 at 4:45PM
Subject: Your BlogHerAds application

Hi, AV!

I’m so sorry for the long delay in reviewing your application. We’ve got a policy that prevents us from accepting blogs that use swear words, the names of deities or abbreviated forms of phrases that include either – I’ve been hounding our co-founders to change this policy so that we can accept wonderful blogs like yours, and I am really sorry to say that they cannot change the policy at this time – however, should they change their minds, I will e-mail you right away.

Wishing you all the best,
Jenny

Not only was the abbreviation not enough to get by–apparently the mention of a deity was also inappropriate!


A GOOD IDEA AT THE TIME

An ex in a fit of rage once told me that my drama should be a franchise. “If drama was a natural resource, you’d outperform the Middle East and Russia combined in terms of exports.”

It’s a mean thing to say, though not entirely untrue, as I do, admittedly, have an amazing tendency to get myself into the most ridiculous situations. One of my dearest friends likes to joke that if she ever received a phone call from me that didn’t kick off with “O-M-G. O! M! G! OMFG!” she’d know I’d been sequestered and that she was speaking with an impostor.

As a joke, I looked up the domain name OMGOMGOMFG.com. At the time, I didn’t think I would ever have a self-hosted blog–but in a world where domains are the new real estate, why not own it?

Later, when I did decide to launch my own blog, I wondered about whether I should get a blog with my regular username online. I remember thinking, “what’s easier to convey and remember: avflox.com or OMGOMGOMFG.com?” It’s partly about recognition, but it’s also about who you are. I don’t take myself so seriously–I write because I know no other way to be. Writing is the only way I know to process ideas about topics that matter to me, yes, but mostly, I do it because it’s fun.

And if you can give your host a laugh with your domain name, well, that’s something, too.


KING OF THE DOMAIN

Darren Rowse at ProBlogger is one of the best resources for anyone wishing to get started making money by publishing online. At the end of the summer, he ran an article titled 8 Reasons Why Your Blog Might Not Be Accepted Into an Ad Network that had some helpful information for people trying to get into ad networks like BlogHer.

Rowse listed the most important elements of a blog when being considered, among them: design (does it look good?), content (is the content well-written, informed, original, focused, etc.?), focus (is it personal or does it fit a niche?), hosting (is it self-hosted?), and traffic.

“Each network also has its own standards on adult content, use of language (swearing) and other topics that they may or may not cover,” Rowse added.

His book Problogger: Secrets For Blogging Your Way To A Six-Figure Income, co-authored with Chris Garrett, lays the ground rules and topics worth considering for those wishing to start income-generating blogs. Chapter 3 deals with the set-up, including choosing a domain name:

For a start, if you want to build credibility and a sense of professionalism around your blog, a domain name can help. Similarly, a carefully selected domain name has the ability to enhance the branding and memorability of a product, service business, or even person… Many discussions on domain name decisions talk about a choice between choosing a domain name with keywords in it to domain names that are more brandable or generic. It’s worth stating up front that it is possible to achieve both, but I would prioritize memorability and branding over keywords.

At the beginning of the year, Rowse expanded a little on this topic at Problogger.

“When choosing domain names do you get a keyword rich or more brandable name?” he asked.

Keyword-based domains use words about topics you’re discussing in them. Rowse listed TheMovieBlog.com and SimsGamer.com as examples.

“Firstly it communicates something to your readers very quickly with regards to what your blog is about,” Rowse wrote about these keyword-based domain names. “The other positive is that search engines take a good look at the words in your domain name when deciding what your blog is about and how to rank it.”

Brandable domains, on the other hand, may relate to the topic, but they’re largely about creating a brand identity.

“These blogs would be suited ideally to developing a blog that is aiming to build a community of loyal readers,” Rowse said. “Of course these blogs can also do very well in search engines but this is usually for other reasons (keywords in URLs are just one of many factors). Blogs that have these types of domains include Boing Boing, Gizmodo and Dooce. In fact if you look at Technorati’s Top 100 blogs, you’ll see that most of them have brandable names and not keyword-based ones.”

Problogger.net is an excellent example of a keyword-based and brandable domain name.

“It’s not always possible to get both,” Rowse wrote, adding, “in fact, it’s getting harder and harder and many bloggers are faced with the choice of one or the other.”


SANITIZING THE OVERSHARE

“Remember when putting ads on your blog was a travesty?” I asked my friend Atherton Bartelby during our usual midday coffee break. “Now I go to blogs and go out of my way to scan ads after reading posts in order to see if there is anything I want to click to help support the bloggers I like.”

“Oh! I do that, too,” Atherton replied, laughing. “A blogger has to eat, right?”

“Absolutely,” I responded. “Though it’s very interesting to see what monetization is doing to a lot of blogs as well. Very few ad networks want put up with a lot of the content that defines a lot of blogs.”

“Totally,” Atherton agreed. “It’s like, hey, I would write a piece about this tonight but my BLOG AD NETWORK wants me to rewrite Hansel and Gretel!”

“Except in my version,” I said going along with him, “the ad network doesn’t want me to talk about the witch being cooked alive. I can either have the children scare her away with a broomstick or convince her to go vegan because that’s better for her health, the common good and the environment anyway. They’re pushing for the latter!”

We burst into a fit of hysterical giggles. At the same time, though, I couldn’t stop thinking about how much blogging was suddenly starting to feel like working in a newsroom. Sure newspapers keep their advertising departments out of the newsroom, but anyone who’s been in one knows how that works sometimes. You just don’t bite the hand that feeds you.


WHAT WE WISH WE KNEW

There are two kinds of bloggers: the ones who rush in and the ones who plan every minute detail.

“A number of people regret spending too much time thinking about blogging and not actually blogging,” Rowse wrote in a reflection on a series at Problogger about all the things successful bloggers today wish they’d known when they started blogging.

Of course, “some regretted that they didn’t put a little more thought into their blogging before they started. Too much planning can kill a blog (or at least can kill the opportunity for your blog to become established as first and can kill your passion for a topic) while not enough planning can lead to a blog that doesn’t reach its potential because its foundations are shaky.”

It’s a careful balance we’re striking between profitability and continued growth and self-expression.

“The domain name and platform you choose are just two elements of many that go into making a blog successful,” Rowse says in the What We Wish We Knew series. “They are important–but if you get it wrong you are not dead in the water.”


SECOND THOUGHTS?

“I’m sorry you didn’t get into BlogHer,” Atherton told me later in the day. “Are you having second thoughts about your domain name?”

“Not in the slightest.”

It’s true. The internet and the culture developing herein is a wild new world and if that’s not enough to make you go “OMG!”, I don’t know what is.