New Brand World: What’s Your Brand?
I had a friend in high school who dressed a provocatively and was constantly fighting with people about her right to her self-expression. One evening while spending time with her boyfriend, she defended her fashion choices by saying: “just because I dress like a slut doesn’t mean I’m a slut.”
I will never forget his response. There was nothing moral in it, just logic: “if you saw someone walking down the street in a police uniform, would you assume they were a police officer or would you think they were just expressing themselves?”
It reminds me of a saying my mother says to this day: haste fama y échate a la cama, which translated from the Spanish means, “make your fame and lay in bed.”
(It’s a little like the saying “you’ve made your bed, now lie in it,” but it goes further because in this case you don’t have to actually make the bed, you just have to give the impression that you have in order to have to lie in it.)
You can imagine how irritating an adolescent focused on her self-expression and unconcerned with the repercussions of her actions or demeanor found such a saying. If I didn’t learn the lesson well enough then, I am certainly am now: in social media, image is everything. We shape this image by what we say and what we do, but, perhaps more importantly, by how people perceive these things.
Recently, I wrote about Chris Brogan and how the public received his work for Kmart through IZEA. More than what he said or how, the fact that he was working with IZEA for Kmart did a lot to shape the public’s view of who he is.
Image matters. How other people perceive you is as important as what you’re actually doing.

BRAND! BRAND! BRAND!
We’re all brands now, whether we like it or not, and everything we do and say affects the image of this brand. Suddenly, we’re not really making choices based only on the immediate satisfaction of our desires or return on investment, but in terms of how this decision is going to be seen by others.
Recently, at a party with a lot of people in the Los Angeles tech scene, I remember thinking I could use the opportunity to get some fodder for a column I’m writing for BlogHer about how improve one’s sex life in 2009.
Despite being a fun, laid back crowd, a lot of the people I spoke with told me they would be glad to share suggestions on the condition that I did not reveal who they were because discussing sex—anything about it—was not something that they wanted associated with their personal brand.
More recently, my friend and Mashable contributor Atherton Bartelby found that someone had made a fake Twitter account using his first name and photo. It was supposed to be a joke made by a mutual follower, but Bartelby took it very seriously. He didn’t think that the content was conducive to maintaining the sort of image he wants to have online. Fortunately, the person who made that account understood the situation and took it down immediately. But there are people who don’t have such respect for people’s image or reputation.
A case in point are the recent hacks on Twitter. Last weekend, 33 high profile accounts on Twitter were hacked. The Fox News Twitter feed announced that Bill O’Reilly was gay, Barrack Obama’s account had a fake contest with US$500-worth of gasoline as a prize, and Britney Spears’s account updated her 14,075 followers on the size of her vagina.
In regard to the breach, Twitter co-founder Biz Stone told Wired over e-mail that the company is addressing the security issues that allowed the breach, and doing “a full security review on all access points to Twitter. More immediately, we’re strengthening the security surrounding sign-in. We’re also further restricting access to the support tools for added security.”
As Problogger and Twitip founder Darren Rowse points out, “Twitter is increasingly being targeted by malicious attacks and should serve as a warning to those using Twitter to expect the unexpected… Twitter does seem to be moving towards a more secure system with an beta test of OAuth scheduled for later this month, but until it goes live (and even after it) be a little more alert than normal.”
Security issues on Twitter may be resolved, but the incident raises red flags: in a world where we’re investing so much time and energy building ourselves, what’s worse than the idea that our personal brands can be so easily compromised?
“Branding is experience in time, and the brand becomes a series of interrelated behaviors,” writes Jonathan Baskin in Branding Only Works on Cattle.

YOUR BRAND IS STICKING OUT
Ages ago, sometime after I started becoming more active on Twitter, I partook in a chat with Laura Fitton’s tribe. I don’t recall exactly what we were talking about, but at one point, I remember Fitton saying to me, “you’re fabulous. I can tell that’s your brand.”
I had absolutely no idea what she was talking about, but I took it as a compliment—who doesn’t want to be fabulous?
I thought about this comment again during a conversation about personal brands with social media maven Damien Basile. He commented on how dichotomous I was, pointing out that if someone found me through my blog, they’d be likely to assume I was one more social media commentator, whereas if they looked at my Twitter stream, they’d think I was more focused on relationships and lifestyle.
“You’re a conundrum!” he exclaimed. A fabulous conundrum?
Whereas people are multifaceted, brands that are associated with a clear mission have proved time and time again to have more success than those who don’t. So instead of sitting around looking for resolutions to kick off the year, I decided to do something a little different: write my mission and values and address my personal brand from there.

LABEL ME
“The mission announces exactly where you are going, and the values describe the behaviors that will get you there,” wrote Jack Welch in Winning.
I must have stared at the screen for two hours. Finally—and perhaps more out of exasperation than real inspiration or vision—I typed out the following: “My mission is to become a top commentator on how the internet is shaping our lives. I plan to do this by regularly providing information that is accessible and thought-provoking to readers, despite their level of involvement in web culture.”
The statement is likely to change as I refine it, but that’s OK. The idea is to create something solid on which you can stand, then building on top of that.
What’s your mission? Does your “brand” reflect it?
Further Reading:
5 Steps for Planning the Direction of Your Blog in 2009 by Darren Rowse.
The Thing About Goals by Seth Godin
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